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Fulfilment Policy
Refunds
Refunds accepted for manufacturer faults only. If wrong item purchased, can be returned and correct item sent, cost variations will be adjusted if required.
Returns
Returns accepted if the parcel has not been opened, unless customer has ordered the wrong item. In case of wrong item, correct item will be sent once received.
Shipping
All shipped items have a tracking number that you will receive upon purchasing. Shipping is a fixed price that is included in the total price before purchase. Return shipping is at the expense of the customer and must have a tracking number.
Cancellations
Cancellation fees including Stripe, Debit/Credit Card, PayPal and/or freight at expense of customer.
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